I could see maybe a scratch, but those look like they fell clear outta the damn truck and skidded down the road! WTF UPS! Wow....
Next time do yourself a favor, get some spray foam from the store, the kind that is used for sealing cracks and crevices and some painters plastic.
Wrap your item in plastic, spray foam the bottom of the box, throw a little plastic on it and set your part in there.
Repeat for the sides and then the top.
Use HD Clear tape and you won't ever have an issue, also always insure the part for the value, plus the shipping and as a new part and not used.
I ship tons of stuff and always hope that it gets there, but when it does not I am covered and so is my customer.
Good Luck
Next time do yourself a favor, get some spray foam from the store, the kind that is used for sealing cracks and crevices and some painters plastic.
Wrap your item in plastic, spray foam the bottom of the box, throw a little plastic on it and set your part in there.
Repeat for the sides and then the top.
Use HD Clear tape and you won't ever have an issue, also always insure the part for the value, plus the shipping and as a new part and not used.
I ship tons of stuff and always hope that it gets there, but when it does not I am covered and so is my customer.
Good Luck
Thats what I was thinking. Do you use the low expansion foam? They make low and high. I've seen home owner use the high around their windows and then they don't open due to the pressure.
I'm just not surprised at these stories any more.
If you didn't buy the insurance, you're SOL for anything more than $100. Sorry.
Really doesn't matter if you do. They will deny the claim period.
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yeah i usually would have bought insurance but it seems like when you have insurance they mark the box (don't throw this one).. but i had them packed really tight with double layered cardboard and them foam buttons. they definitely couldn't move around. worst part is they packaged in a new box and delivered it without informing the guy that it had been damaged.
I've tried this also and it did not work for me. I use to ship very often and when something got damaged I was always told it wasn't packaged properly and they wouldn't pay even though insurance was purchased. I started going to the ups store and paid them to package for me and got the same song and dance. They simply wont pay regardless. Kind of like extortion, you pay the mob to protect you against theselves. At least the mob let you live if you paid up.When shipping big or heavy parts go to UPS Store or other shipping service store in your area. I have always done it that way and always bought the insurance that way any problems THEY are to blame and not you...
I bet you didn't.......I would file a claim with with UPS. But from the pictures posted, if worse came to worse, and depending on how damaged they are, you could still use them and your air filter will cover the damage or it could be fixed.