I placed an order for a MDI on Friday, with SICO.
Checked out as normal, used their Paypal option tied to my VISA.
Within a couple minutes I see on my phone an email from them confirming my order (title of the email), that was immediately followed by an email from PayPal confirming my payment to them.
Later that afternoon I get a chance to actually open and read the email from them and it says this;
Please Note:
Your order status is in Awaiting Payment right now, which means not completed payment yet , We only retain your order within 7 days.
You need payment $179.00, Please submit your Order Number, Reference Number, Amount, Sender's First Name and Last Name and Country To our website After you send payment with Paypal, thanks!
I think Hmmmmm, that's odd, I used their check out, got confirmation of the payment through PayPal, okay I'll play along. I follow the links in the email, they launch Paypal again and want me to pay again.
Then I try and follow the instructions that say;
Please submit your Order Number, Reference Number, Amount, Sender's First Name and Last Name and Country To our website After you send payment with Paypal, thanks!
But nowhere on the website can I find where to submit that info? There is an email option there, so I tried that, and the reply I got was this;
Sorry, your messages will be returned to the ......
The original e-mail message:
time: 2018-01-06 23:28:58
theme: Order Number: 18010519435648
To: [email protected]
Bounce reasons:
The recipient's mailbox capacity is severely overloaded, state reception in the strike.
English Description: Mailbox full capacity (Quota exceeded).
Suggested Solution:
Postman Xiao Yi Tips: It is recommended that you notify recipients mailbox doing the clean-up, clean up, free up enough space to accept your mail now!
If you have additional questions bounce, welcome to NetEase Mail Center Send bounce report
My order status still shows that it is "awaiting payment".
What am I missing here?
Did any of you guys have any issues like this when you placed your orders?