Whenever I bought my twin setup from a member on here, it shipped up in a big box with basically everything dumped inside together. Dings, scrathes, etc on all the piping and the turbos. It was rediculous!
Part of the box had been ripped open and taped back up by ups, clamps and bolts were missing. The valley oil drain tune for the 366 had been crushed under one of the turbos.
This wasn't UPS' fault, it was 100% the shipper. I guess he had his money so he didn't care on how it arrived to me.
Point is, people shipping this stuff really need to pay attention to packaging. It's not being strapped in a car seat and safely driven across the country. These boxes get beat up like any other package and the size/weight of the turbo kits can be very awkward for those guys to handle. It sucks to be so excited about an expensive set of parts coming in only to be let down when it arrives damaged.
Good luck with everything! Hope you get it squared away!