So in this case if Carrillo said they were fine you would be ok paying full price for them? Just want to get everyone opinion...
Remeber they are not NEW anymore they are returns, kinda like what you find at factory outlets..
Carrillo Rods sale thread BS
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So in this case if Carrillo said they were fine you would be ok paying full price for them? Just want to get everyone opinion...
Remeber they are not NEW anymore they are returns, kinda like what you find at factory outlets..
When Carrillo sends you a box of rods from there factory they will be new! They would not ship you back anything less i wouldnt think:thumb:
Glad to hear you are doing better! (not sure if better is the correct word)
This question is for everybody, Please reply with your thoughts! IF PPE TOOK THE RODS BACK AND CARRILLO INSPECTED THEM AND SAID THEY WERE FINE, WOULD IT BE OK FOR PPE TO SELL THEM AS BRAND NEW AT BRAND NEW PRICING??????
If they were inspected by Carrillo as you have previously stated measured and weighed there is no difference between them or any other set so YES! I'm not even sold on the needing inspection to be resold as new. You can tell if they have been tampered with. I don't understand why everyone is so wrapped up on damage. I mean really what can possibly happen to them ? If you receive a unopened non distressed box in any shape or form what could possibly be wrong with them? Everyone is acting like these are some fine china or delicate calibrated item. It's 8 hunks of STEEL individually wrapped ! If they are that delicate they should be wrapped in Styrofoam!
In that logic of a car and this happens ALL THE TIME dealers trade cars all the time between lots and they don't discount them. Driven by some yard jockey mind you!
These rods would come with the same certification and warranty free from defects as any other set. They were never used ,tested ,fondled ,bolted up or anything by the consumer. Same thing as lets say some other shop needed rods and PPE wanted to move some stock so should the shop expect a discount? Lets say PPE shipped a dozen units and the shop only wanted ten and sent two sets back are they used now? There parts this goes on all the time items are returned and sold as new. IMO this isn't a OPEN BOX return which would constitute a possible discount.
But everyone is entitled to a opinion and I respect yours!
So in this case if Carrillo said they were fine you would be ok paying full price for them? Just want to get everyone opinion...
Remeber they are not NEW anymore they are returns, kinda like what you find at factory outlets..
Open box outlet stores etc don't send items back to the manufacture. Also this item wasn't returned for warranty or damage keep that in mind a lot of other items are discounted as they were refurbished so to speak.
Obviously IF they found something wrong and could "repair" then NO they should not be sold as new. The returner'er should NOT receive his refund until inspection was complete either . Thats the price you pay along with the 20% for having buyers remorse.
Obviously IF they found something wrong and could "repair" then NO they should not be sold as new. The returner'er should NOT receive his refund until inspection was complete either . Thats the price you pay along with the 20% for having buyers remorse.
If they were inspected by Carrillo as you have previously stated measured and weighed there is no difference between them or any other set so YES! I'm not even sold on the needing inspection to be resold as new. You can tell if they have been tampered with. I don't understand why everyone is so wrapped up on damage. I mean really what can possibly happen to them ? If you receive a unopened non distressed box in any shape or form what could possibly be wrong with them? Everyone is acting like these are some fine china or delicate calibrated item. It's 8 hunks of STEEL individually wrapped ! If they are that delicate they should be wrapped in Styrofoam!
In that logic of a car and this happens ALL THE TIME dealers trade cars all the time between lots and they don't discount them. Driven by some yard jockey mind you!
These rods would come with the same certification and warranty free from defects as any other set. They were never used ,tested ,fondled ,bolted up or anything by the consumer.
How do you know? How do I know?
Same thing as lets say some other shop needed rods and PPE wanted to move some stock so should the shop expect a discount? Lets say PPE shipped a dozen units and the shop only wanted ten and sent two sets back are they used now? There parts this goes on all the time items are returned and sold as new. IMO this isn't a OPEN BOX return which would constitute a possible discount.
You MUST of missed the part about the box/tamper seal being open/broken. To me it seems they are open box... (please try and use the good side of your brain :hug
But everyone is entitled to a opinion and I respect yours!
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I bought my raptor pump from a vender on here, He sold it to me for a good deal as a used one but it was still in all the shrink wrap in side the raptor box. He had to sale it to me used cause the guy that bought it opened the box up and that was it and decided to return it. pump never was hooked up was still wrapped in the tight plastic it came from the manufacture.
If it would still be covered by whatever warranty PPE or carrillo offered, ignorance is a bliss.
That being said, I bought a used motor, and some machine work/money down the drain later, its to the level I thought it was when I bought it, learned my lesson on used stuff.
That being said, I bought a used motor, and some machine work/money down the drain later, its to the level I thought it was when I bought it, learned my lesson on used stuff.
Dan, just stop responding. Those who agree with you will agree, those who disagree with you will disagree.
I've never had an issue with PPEs service or products, always been treated well.
You have made the correct representation. There are too many out there that can not see both sides of the coin.
I've never had an issue with PPEs service or products, always been treated well.
You have made the correct representation. There are too many out there that can not see both sides of the coin.
I would like to add that I love how Josh titles the threads when he has to seperate them from the original posts :rofl:
Dan if they were never bolted on/damaged in any way and inspected by the factory I would have 0 issues paying full price for them or could care less if these were the set I got if I ordered off your webpage
Not saying I wouldn't try to talk you down with that info :hug:
I agree. Dan, you are not going to fix in a few internet posts what life, and the public education system in Ohio, failed miserably at.
It's your policy, plain and simple. :thumb:
In my opinion they are new until used or installed for the purpose intended. It's a chunk of steal that is exploded upon thousands and thousands of time. If it can't handle a lil handling ie shipping then they are not worth their already overpriced cost.
I understand were Dan is coming from also with costs. However to me nothing is more important than customer service and a good impression and sometimes a company has to lose a few bucks to make that happen. And if Ppe has never had to return rods before I would say they are doing ok. :thumb:
I'm gonna say it one more time I have no issue with PPE's policy on returns. You'd be a fool not to charge a restocking fee especially when a CC IS USED. Why should PPE lose money.
Dan you know what I'm talking about when it comes to outlet stores and open box type sales. I'm aware that in some cases it will say factory refurbished you see that a lot with electronics. Then you have open box pretty much no inspection items missing etc. Non the difference here as these rods don't fall under these. Circumstances unless they needed freshening .
What I meant by open box is the manufactures box.
Dan you know what I'm talking about when it comes to outlet stores and open box type sales. I'm aware that in some cases it will say factory refurbished you see that a lot with electronics. Then you have open box pretty much no inspection items missing etc. Non the difference here as these rods don't fall under these. Circumstances unless they needed freshening .
What I meant by open box is the manufactures box.
This means you are aware after you have spent your money. That's a little late. Does it warn you before you purchase?
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Personally I do not see the 20% restock fee such a big deal, you guys wanna know what Cat's return % is on a $6000 cutting edge and teeth for a 992 Wheel loader? I have the receit.. That # will make PPE look like Lego's :thumb:
It all boils down to the customer making damn sure he wants the rods before he buys.
It all boils down to the customer making damn sure he wants the rods before he buys.
Does what warn you?
Our terms and conditions are listed on our invoice and on our website. I was never asked what our policy was when the order was placed.
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