SPA gauges

[Kennedy Diesel]

Let's be reasonable here. When was the last time ANYBODY heard of a thermocouple coming apart? I've logged obver 2000°f on numerous TC's from numerous mfrs. In all of my years selling the SPA gauges I have had very few issues. The only common issue was years ago and that was the backlight failing. I continue to run a DG211 on my 2002 to this date.

When I received the email telling the story I was in Denver with Fleece. We both shook our heads and agreed this doesn't just happen. I'm not saying something was done wrong, but I am saying it's got to be tougher than hell to destroy a thermocouple mechanically as shown.

I think SPA stepping up and paying back the purchase price is above and beyond the call of duty.

Very few if any mfrs warranty consequential damages.

 

[JustinD]

John, I have your lift pumps and billet pick up, Also ordered my SPA gauge through you. I will continue to use you for my truck as well as others but I can assure you that myself or anyone who asks me will not be buying anything from SPA again, what a different conversation this would have been if SPA would have gone the extra mile for Mr. Holmes. I'm sure you have taken care of a customer before to show good faith?? I know we didn't install that probe any different than we did mine or the others we have bought from you. Is this the thanks we get for spending almost $500 on a gauge??? I used to tell everyone how awesome my SPA gauge was and how clean it looked compared to a pod or monitor. As I said we will continue to purchase your products as they are top notch but as for SPA I'm done with them, I'm sure if it was a high profile drag race or pull truck SPA would have stepped up but I guess a plumber from Westport is a nobody and SPA would be out of business if they took partial responsibility for this?????? :roflmao:

 

[JustinD]

SPA had to send Jeremy a probe because the one that came with the gauge didn't work, the probe that broke/exploded/melted was the one they sent him in the mail..................

 

[JustinD]

Buying it back was the least they could do!!! Holmes had to give Fleece over a grand to fix his Cheetah!!!!!!!!!!!!!!!!!

 

[JRODS*LB7]

I wonder if it was dropped during manufacturing then boxed not knowing maybe ther were stress cracks,you know kinda like a fast food joint that drops a burger on the ground but picks it up wraps it then serves it to some poor bastard!

 

[DAVe3283]

Why is the probe bent?

Hmm, didn't see that on my phone, but it does look slightly bent. Odd.

Let's be reasonable here. When was the last time ANYBODY heard of a thermocouple coming apart? I've logged obver 2000°f on numerous TC's from numerous mfrs.
...
I'm not saying something was done wrong, but I am saying it's got to be tougher than hell to destroy a thermocouple mechanically as shown.

^^ This. I'd never heard of one coming apart for any reason, even abused. Very strange, whatever the cause.

 

[RichLMM]

just do what i do....after a run i go out and grab the header...thats my egt gauge! hahahah