ppei korry willis

slaghappy

NO SENCE MAKES SENCE!
Sep 9, 2015
38
0
0
Finally had time to call today. Someone answered the first time, and walked me through the process of putting the tune back on my truck. It only took 5 minutes. I was impressed with the service.
 

bluessmax

Tabasco Injected!
Nov 4, 2010
1,143
6
38
Lake Charles, la
Finally had time to call today. Someone answered the first time, and walked me through the process of putting the tune back on my truck. It only took 5 minutes. I was impressed with the service.

Glad you got fixed up, we are shorthanded today as well with 2 of our techs being at Monster cup in vegas... I'm a little on the jealous side, but will be racing SXS through the woods tomorrow for some cross country action.. So cant complain too much :)
 

56taskforce

Well-known member
Mar 30, 2014
1,081
56
48
Finally had time to call today. Someone answered the first time, and walked me through the process of putting the tune back on my truck. It only took 5 minutes. I was impressed with the service.

What did I say:thumb:
 

bluessmax

Tabasco Injected!
Nov 4, 2010
1,143
6
38
Lake Charles, la
He does have some clean tunes.I put his back in for a change and truck is happy.

Thanks man...

Mark, Nick, Tony, Rob, PPEI, man... there are lots to choose from and everyone knows whats up. I do wish I had the time to talk to everyone 1 on 1, but there just literally isnt enough time in the day... Then when i do talk i forget the conversation and have no email to reference whatever the issue was if i ever had to adjust again. I have everyone in the office work off of a internal messenger/email so we can keep track of it.

Just within the past month I hired a close friend of mine (Shane Dowden.. Many know him from racing SXS for CANAM)... He is helping me stay up to par in the complex tuning department and giving me a little more free time to get 1 on 1 with the customers with big builds that realistically need a voice to be heard. I'm very thankful for that.

I read somewhere through this thread of someone wanting to speak to me that had a big build and couldnt get through and i said "I'm too busy to talk on the phone lets please email". I dont recall the scenario, but I do not doubt it... Sorry about that man, was likely doing all i could at the time to just keep up... but email is 100% the best form of communication as i can look through the email history and recall what we were speaking of and get back into action.

Thanks everyone for the constructive criticism, I have not forgot aboout you guys and the racing community, we were having some nasty growing pains for a while, but its all back to how it should be... and then some. We are on 1 day turn around time for tunes and back to 2 hour response times in emails. OP- Glad you got through on the first ring and also that you got fixed up within 5 mins.

I'm not defensive, I learn from these things and better my company from it. Thanks again Fellas.... Oh, and my truck just got finished up and is getting dyno time next week... Did i mention the whole truck is controlled wireless? :)


Thanks,
Kory
 

c20elephant

C20ELEPHANT
Apr 25, 2013
2,065
0
0
Phoenix, Arizona


Sent from my SM-N910V using Tapatalk

Facebook type stuff...guess it means you like it, pretty soon the site will have a "LIKE" button for you rather than quoting a post that takes up all of ONE of my 3 portrait mode 24" monitors and cluttering the thread like I just did. Do you have something to say or are you "just saying something" or nothing at all.....:confused: FWIW I subscribed to this thread when it started just to see the outcome....
 
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bluessmax

Tabasco Injected!
Nov 4, 2010
1,143
6
38
Lake Charles, la
i dunno.... i mean, whats the point of making the truck an R/C truck! no fun not being in the driverseat :roflmao:

LMAO, maybe i stretched the "totally wireless" part... It still has a driver... Or a old rusty fart with a slow R/T because ive been out of the racing loop too long!:roflmao:
 

Awenta

Active member
Sep 28, 2014
4,090
2
38
CT
Facebook type stuff...guess it means you like it, pretty soon the site will have a "LIKE" button for you rather than quoting a post that takes up all of my 3 portrait mode 24" monitors and cluttering the thread like I just did. Do you have something to say or are you "just saying something" or nothing at all.....:confused: FWIW I subscribed to this thread when it started just to see the outcome....
I don't use Facebook. Maybe you should try a higher resolution. It barely takes up my phone screen. So what's the point of 3 monitors?

I was giving him a thumbs up for a stand up post. And sticking by his customers and work and not taking this crap negatively. It solidified my choice to try out his tunes. You know... Like a thumbs up...

On the other hand what the hell was the point of your post?? :confused:

Sent from my SM-N910V using Tapatalk
 

Chevy1925

don't know sh!t about IFS
Staff member
Oct 21, 2009
21,743
5,911
113
Phoenix Az
I don't use Facebook. Maybe you should try a higher resolution. It barely takes up my phone screen. So what's the point of 3 monitors?

I was giving him a thumbs up for a stand up post. And sticking by his customers and work and not taking this crap negatively. It solidified my choice to try out his tunes. You know... Like a thumbs up...

On the other hand what the hell was the point of your post?? :confused:

Sent from my SM-N910V using Tapatalk

maybe its the october heat. AZ has still seen 100* days this month :D
 

Awenta

Active member
Sep 28, 2014
4,090
2
38
CT
maybe its the october heat. AZ has still seen 100* days this month :D

Us too with those hot temps.
Could be. A Brain is just like a motor, doesn't work well over heated haha.

We've been moderate so I can't complain. I'm up fishing the thousand islands right know and it's pretty chilly. Expecting 3 inches of the white shit tomorrow.

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slaghappy

NO SENCE MAKES SENCE!
Sep 9, 2015
38
0
0
I forgot to ask the horsepower on each individual tune. Dose anyone know here? Are they relatively the same from customer to customer depending on what's done to the truck?
 

Awenta

Active member
Sep 28, 2014
4,090
2
38
CT
Hmmm, looks like mike "C20" deleted his comment. He copied three different quotes, two of them yours and then had a comment that really made no sense.
Oh OK haha. I was a bit confused



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gmduramax

Shits broke
Jun 12, 2008
4,081
252
83
Nor cal
Facebook type stuff...guess it means you like it, pretty soon the site will have a "LIKE" button for you rather than quoting a post that takes up all of ONE of my 3 portrait mode 24" monitors and cluttering the thread like I just did. Do you have something to say or are you "just saying something" or nothing at all.....:confused: FWIW I subscribed to this thread when it started just to see the outcome....






























































:violin: