Thanks Tom I'll keep that in mind. I'm just astounded a procedure like that is even allowed to happen (repackaging a customers item) I should have known better just assumed since my 475 made it safely to me through UPS in the same box the Cheetah would be okay...live and learn I guess
If a box is beyond retaping, it is repacked in a UPS box by a clerk. What they SHOULD have done was put enough packing around the turbo to keep it from flopping around.
Isnt it insured though for $100 no matter what? thats what the up's folks always told me. Im sure theres a bunch of loopholes to jump through first.
Yes, everything is insured for $100. But if you're shipping a $2500 turbo, it behooves you to add the extra $2400 insurance.
As for exhaust systems, they may be packed tight, but not tight enough. The pipes move around and shift and wreck the packaging from within. Ive delivered some doozies over the years, and the damage wasnt from the outside.
Heck, I recently picked up two large decorative columns from a customer, in their original boxes with original packing, as they were shipping them back to the manufacturer. Customer tells me Wed that both got wrecked somewhere along the line, and wanted to know how to place a claim. When I asked, "Did you insure them?", she told me no. Geezus, was I disheartened. I told her to try anyway, as you never know. I never even thought to ask them if they added the insurance when I picked them up because IMO they were packed perfectly fine, and this company ships a lot of things thru us..I figured they had done it.
Remember, if you ship something heavy or big (like an exhaust box), it will be on the bottom of every trailer and truck its in, with who knows what stacked on top of it. Also, these "incomps" as we call them, are carted thru every center, not put on belts. Pack your items accordingly.
I am truly sorry about what happened. It pisses me off to see things like this. Its not what we (UPS) are about. Guys, I dont get mad at you....I get mad at my co-workers, wherever they may be. I get sick of hearing these stories. UPSers, no matter who they are, need to treat packages as if the contents were their own. We have many, many college kids in our AM and PM sorts that just toss packages. They dont care. I wish they'd be fired.
