Went on line three weeks ago to buy 6 jonny joints, jam nuts, threaded bungs and 6 poly bushings and sleeves to the total of 600 bucks to build three traction bar setups for me, brian, and steve. Well i get an email two days after i buy everything (mind you they charged my card the day i bought it all) saying some stuff is on back order. I send two emails through out the following week asking what what exactly is on back order so i can change it so i can get my stuff. hear nothing back. So i call last monday asking what items are on backorder. i spend 10 min on hold for the guy to figure out my order (how is it that hard??). he says the 3/4" stuff is on back order but they have the 7/8ths stuff in stock and i can upgrade to that for no charge (well its no charge to upgrade either way if you order it online). He says it will ship wednesday or thrusday. I see no email by thursday still if my order left so i call friday mornin. the guy never changed my order over!!!!! so i spend another 15 min on hold while another guy runs around behind the phone to get my stuff pulled and ready for shipping (all i could guess hes doin since it shouldnt take that long to change my order on the computer). So i call back today to see where my order is again. spend another 15min on hold for the guy to tell me its in shipping but cant give me a tracking number yet. If i dont recieve a tracking number tonight, its all getting cancelled. this is total BS
I know im ranting but hell!!!! I usually get my stuff from GMR out in cali but i figured id call ballistic since they are in tucson and i would have it in a day or two. Ive never had such bad service from a online company. So forwarning to anyone lookin to buy from them. Ill be takin my money to GMR or ruff stuff specialtys next time if not sooner if i dont get a tracking number tonight.
Sorry steve and brian. Ill get this shit straighten out. Steve your welcome to go down there with your pillow case and soap bars at any time :thumb:
I know im ranting but hell!!!! I usually get my stuff from GMR out in cali but i figured id call ballistic since they are in tucson and i would have it in a day or two. Ive never had such bad service from a online company. So forwarning to anyone lookin to buy from them. Ill be takin my money to GMR or ruff stuff specialtys next time if not sooner if i dont get a tracking number tonight.
Sorry steve and brian. Ill get this shit straighten out. Steve your welcome to go down there with your pillow case and soap bars at any time :thumb: