Just hung up with my contact at BBB - he is the one that spoke to Napa at 11AM this morning. In short - they are in a world of shit right now. They sent out countless new boxes with remans inside ($400 difference in cost per box). Napa, O'reiley, Rock - etc are all filled with these mismarked boxes. He cannot help me/us because he has ZERO stock of 6 bolt boxes, due to COVID stopping his production and importing from China. Sounds like he's f'd as a company. All he had were apologies. I'll be sending this back to Rock and deciding WTF to do now, lol.