Well I tried to call Failure Analysis Associates at their 310 Montgomery Street Alexandria, VA 22314 location, but their number (703) 549-9565 has been disconnected. I found and contacted another company (Exponent) with an office in Alexandria, Virginia that was formerly known as Failure Analysis Associates and am waiting on a call back. Figured I would see if they have previously done any failure analysis on DMax cranks and if not how much it would be to have done and what all they would need.