ppei korry willis

S

slaghappy

NO SENCE MAKES SENCE!
Sep 9, 2015
38
0
0
I accidentally erased my tune. Now I can't figure out how to put it back on. I'm very new to this Duramax tuning world. I bought the truck with the tunes already on it, so I don't know what the heck I'm doing.
 
paint94979

paint94979

Beer Nazi
Sep 18, 2006
11,715
8
38
37
slaghappy said:
I accidentally erased my tune. Now I can't figure out how to put it back on. I'm very new to this Duramax tuning world. I bought the truck with the tunes already on it, so I don't know what the heck I'm doing.
Click to expand...

How did you "erase" them?
 
Ne-max

Ne-max

I like turtles
Nov 15, 2011
3,361
64
48
Lincoln, Ne
I would say call him but he's to good to talk to customers over the phone. So email is your only choice. This gives a good chance to switch tuners. :thumb:
 
catman3126

catman3126

Ehhh?.... You don't say?
Jul 24, 2012
2,636
0
36
NE Oregon
Did you tune over the tune in the ECM on the truck with something or erase them on the Autocal? Even if he erased it off the Autocal it will still be locked or linked to Kory's V2. What are you doing in EFI Live explorer? trying to take the tunes off the Autocal to look at them HMMMM??? lol. (not that you could do that) unless you are loading new tunes there's no reason to be messing with EFI Live explorer. you can't erase them with just the auto cal anyway. it would have to be connected to a computer and efi live explorer opened up.
 
S

slaghappy

NO SENCE MAKES SENCE!
Sep 9, 2015
38
0
0
I was trying to put a different level tune on my truck. I followed the directions on the autocal instructions. I think those instructions are for when your first tuning the truck. Witch I didn't know?
 
56taskforce

56taskforce

Well-known member
Mar 30, 2014
1,081
56
48
Call PPEI you most likely will not get Kory but he has a great crew working for him you will get the help you need...:thumb:
 
Max Attitude

Max Attitude

11SIX
Mar 7, 2012
814
0
16
Caledonia, MI
Ne-max said:
I would say call him but he's to good to talk to customers over the phone. So email is your only choice. This gives a good chance to switch tuners. :thumb:
Click to expand...

If Kory spent the time to talk to every customer on the phone he wouldn't get any tunes written. His business is going through a lot of growth and he's trying to keep turnaround time to a minimum. I think email works out pretty nice and they are answered quickly. :thumb:

Give PPEI an email or call and I'm sure they can help ya out.
 
Ne-max

Ne-max

I like turtles
Nov 15, 2011
3,361
64
48
Lincoln, Ne
Max Attitude said:
If Kory spent the time to talk to every customer on the phone he wouldn't get any tunes written. His business is going through a lot of growth and he's trying to keep turnaround time to a minimum. I think email works out pretty nice and they are answered quickly. :thumb:

Give PPEI an email or call and I'm sure they can help ya out.
Click to expand...

Other tuners do all the time. Sometimes its easier to explain things over the phone. You are right. He is to busy for his own good.
 
paint94979

paint94979

Beer Nazi
Sep 18, 2006
11,715
8
38
37
I had a question for Rob and he called me back within 5 hrs... I have called PPEI 10 times? Got 1 call back
 
Rancelot211

Rancelot211

Boyd
Jan 28, 2015
961
0
0
Ohio
I switched to mark from Kory and it was the best decision I have ever made. Truck runs way better and danvilles customer service is way better.
 
catman3126

catman3126

Ehhh?.... You don't say?
Jul 24, 2012
2,636
0
36
NE Oregon
Email Kory and have him resend your tunes and load them on your Autocal and done deal. Other then that you don't have much choose other then to send your Autocal back to ppei
 
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