Hey Dan!
Long time no talk. I've got a question....
Customer of mine who I just switched over to EFI Live was having an issue with this DTC for the last three years while running your product, since the day he loaded the PPE tuning. He claims he tried calling multiple times and getting this fixed but to no avail. He claims someone from PPE said that it is an issue solely with his ECM and not their product. After I flashed the custom tune in, in a couple days the code returned to my surprise. My question is, have you guys had a somewhat frequent issue with this? I ask because a simple search turned up dozens of results from multiple forums of threads started by other PPE customers.
I am assuming since the ECM no longer is flashed with PPE tuning that it is now permanently defective...Which the customer is not pleased about. What say the man with the best answers?:hello::hug:
Long time no talk. I've got a question....
Customer of mine who I just switched over to EFI Live was having an issue with this DTC for the last three years while running your product, since the day he loaded the PPE tuning. He claims he tried calling multiple times and getting this fixed but to no avail. He claims someone from PPE said that it is an issue solely with his ECM and not their product. After I flashed the custom tune in, in a couple days the code returned to my surprise. My question is, have you guys had a somewhat frequent issue with this? I ask because a simple search turned up dozens of results from multiple forums of threads started by other PPE customers.
I am assuming since the ECM no longer is flashed with PPE tuning that it is now permanently defective...Which the customer is not pleased about. What say the man with the best answers?:hello::hug: