Need help

[Stingpuller]

I just tryed to play with the tune in the dragster and found that my V2 is showing no vin lic! It should have 45 lic in it and now shows nothing. I tryed a new lic. and it said it went and when I tryed it there was nothing there. I really need to get this figured out. If I have lost all my lic. i'm in deep sh!!! Thanks Jeff

 

[bluessmax]

It has a special file that stores all your vins outside of V2... Is it all up to date? Regardless, send Ross a email [email protected]

They will get you going.

 

[Stingpuller]

Files

Yes it was just updated and now I have no files. I sent them a email but havn't got a repley yet. Thanks

 

[EFI Support]

You won't have lost your licenses.

The most common reason for this issue is that your firmware/bootblock and software versions don't match. When there is a mis-match they can disappear, while it's not uncommon, this issue was more common when we changed our licensing structure 18 months ago to implement Cummins Licensing.

Your first port of call should be to check your version numbers and make sure everything you are running matches

Cheers
Cindy

 

[Stingpuller]

Lic problems

It just shouldn't be this hard! I hate computers for a reason. How can I fix this?

 

[EFI Support]

Open your V8 software. You should be able to see your V8 version details on the screen.

Connect your FlashScan V2. Click on the Check firmware option and your firmware and bootblock should display.

You need to be running:
V8.2.1 build 203
Firmware: 2.07.35
Bootblock: 2.07.04

Cheers
Cindy