NAPA vs. OEM

[Jared Duramax]

when i go to any parts store i always bring the part numbers with me that way there is no screw ups

 

[JS2TZU]

we have our own sales rep who stops out once a week to show us his cool new tools.

Anytime we need something we call him, he writes it down then calls us back ASAP with the price and details.

He has two guys that also deliver parts right to the shop for him during regular hours. If its late or on weekends he'll personally drive the parts down.

The biggest reason for why many people use NAPA in our area is this guys devotion to his job.

See I would have no problem with them if the staff was half as good as yours is, A few years ago I tried to get a 160* thermostat for my lowered truck but the catalog called for a 180* thermostat, the REFUSED to sell me the 160* because they said I didnt know what I was talking about, one call to summit and 3 days later I got the part I wanted.

 

[nasty6.6]

Government Motors parts for me!

 

[partsguy662]

As I have mentioned before, if you're having trouble with your local store and need part numbers, I'll be happy to help any of you. Just send me a message or ask Kat for my phone number. If you want to buy from me and have it shipped to your door, that's fine. If you just need a number so you can get it locally, that's fine too.

--Scott

 

[MACKIN]

The only part I would never buy from NAPA again is a CV axle. The OEM are much better and I have a pile of broken Napa and Advanced Auto CVs (they are the same part number) to prove it.

I get a pretty good discount at GM from a dealer I work with a lot so I buy most things from them. Or Ebay!

Napa does buy from the same suppliers as the big chains. Lots of China stuff. Different wrapper

I prefer parts made in the USA or Canada . I have found American made stuff at the chains and Napa and I always ask also.