Anyone have experiance with Belkin routers/static IP and/or rapid eye

[MMLMM]

Setting up these cameras at work, and the alarm company (who will momitor cameras when motion is detected) wants me to setup my router with a static IP address. I have a static ip address from provider and I cant get the belkin router to take it. (I have a linksys router I am about to replace it with that I am sure I can get to work) but I dont understand why the belkin (POS) wont allow me to issue it a static ip. After you save the settings, it reverts back to dynamic.

Am I missing something here???

 

[Randy5.0]

Are you using a block of IP's for the camera's to the router and then using the one static IP provided in internet settings to send it to another network? I don't have any experience with Rapid Eye/Belkin but all IP setups are similar. Also are these cams POE? Its the wave of the future....... and I don't like it.

 

[Randy5.0]

Maybe Poltergeist can help.

 

[Poltergeist]

I've never worked with RapidEye but I have worked with OpenEye, they are probably the same. I have no idea why the Belkin would be putting up a fight on keeping a static. But I also don't understand why the Belkin would need to.

With OpenEye the DVR sends a signal to the OpenEye servers so you are using Dynamic DDNS. When you want to connect to the OpenEye in your office you use the DVR's serial number along with the OpenEye server address. You then get redirected to your DVR.

Mike the Belkin is connected directly to your DSL? I could see needing a static IP in your DSL router (or modem if you prefer).

 

[MMLMM]

I have not an ounce of clue how the rapid eye and dvr works...yet...

I have a modem from the wall, then a belkin router, then into the switch.

I am not sure if the camera guys have this right but they keep telling me that I need to setup a static IP in the router, and that I would need to call cox to get a static IP. Which we already have (and pay for). Im not getting why we need it setup in the router though. And have no idea why the router wont even let me set up a static IP in it regardless. The camera guys played with it for awhile too and couldn't get it to work. The alarm company says they cant connect into our network to view the rapid eye (or cameras) however they are kind of hard to talk to like they may not have a good idea of whats going on as well.

The network runs fine and I have everything setup for this building correctly. Not thats that tough to do, however I have no experience with these camera systems, but I am trying to figure it out rather than pay someone to do it, and also to learn something here.

Also we are not running a main server here.

 

[Poltergeist]

They are wrong. The modem is the only thing that needs a static IP. However you would need to setup the router to forward certain port calls to the RapidEye. OpenEye uses 2000-2005, I have no idea what RapidEye uses. This is guessing that your system is (and it works the same as OpenEye's):

-----modem-------router------DVR and other devices.

Unfortunately most of the smaller (and even some of the large ones) security companies don't have guys that really know networking. Most have setup computers on DSL or cable and figure they know what's going on. You might try looking at RapidEyes website there may be some docs there you can look at that will tell you the setup for the model you have.


*** Edit - they may be calling the DSL modem a router also which may be confusing the issue.