You were emailed your license activation code.
You need to add that activation to your FlashScan/PC, to do so;
1) Connect your FlashScan V2 cable to your PC or laptop.
2) Start the EFILive Scan and Tune application.
3) Click the F7: Licenses button in the left-hand pane.
4) Click the F3: VINs button in the left-hand pane.
5) Enter (Activation Code) in the Activation Code: field.
6) Enter 5 (Total License Number) in the License Number: field.
7) Click the Activate VIN License button.
You should now have a license slot available.
You can read/edit/save files without a license.
When you go to flash the vehicle, your you will be asked to 'license' the vehicle using that available license slot.
If you are still having issues, you will need to make sure you are running our latest release. V8, firmware, and V7 all received updates in July. You will need to make sure you are running the latest versions for me to offer you further assistance as the license validation processes changed with our June software releases.
Cheers
Cindy