Really short video tough to tell, I had a sound that changed with rpm which I thought was a cracked flex plate but it was torque converter bolts that backed out from the holes in the flex plate being oval.
Sounds like a broken flex plate.
low fluid??? doesn't sound like they know their ass from a hole in the ground.
Well we drove the truck the 3+ hours back yesterday afternoon. No noise when we picked it up. The truck was shifting extremely hard into 4th gear. I guess he's going to try romping on it a bit and see if she holds together. The shop won't look any further into the problem, they are sure that it was just low fluid.