Hi everyone. Just signed up to the forum.
I picked up my 2020 Denali 2500 hd duramax this week and noticed a loud knocking at idle which increases in volume as the engine warms up.
Went back in to the dealer before I even left the lot and saw the service advisor and the diesel tech who both said it was normal.
Now, I'm 70 years old and had my own repair business for 30 plus years and was a service manager for Oldsmobile, Buick, and Firestone, so I know a BS line when I hear one.
This is my 5th diesel. 3 Duramax, 1 Cummins, and 1 Cat.THIS IS NOT A NORMAL NOISE.
I visited GM-Trucks and on their forum "Rod knock at 500 Miles", there are many owners complaining about the exact same problem with some sound videos. Most all are getting the same run around with the dealers. I broke out the stethoscope and narrowed it down to the EGR area. Also emailed Gale Banks yesterday and waiting for an answer.
I would appreciate any feedback on this problem.
Thanks in advance for your response.
....CORRECTION....the site at GM-Trucks is..."Engine knock a 500 miles"
Yes it's "a" not "at"
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